About Deliver It

Let us first introduce the Deliver It. Deliver It is an online delivery service provider offering free delivery of food and grocery items including fruits, vegetables, snacks, beverages, dry fruits, personal and household items at the doorstep of customers in Islamabad. We proudly stand head and shoulders above our contemporaries by offering a high degree of reliability while remaining cost-effective.

Deliver It will happily refund / return / exchange your purchase in accordance with below mentioned terms and conditions.

Our Return / Refund Policy

We offer instant return / refund option besides 30 days return time. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods such as Perishable goods / food items should be instantly returned to our delivery man.

Non-returnable items:

  • Gift cards
  • If the product has expired while in customer possession

Refunds (if applicable)

Once your return is inspected by our delivery man, your refund will be released, and cash will be provided to you on spot. If you do not return whole quantity of item being returned then the partial refunds will be granted.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first please contact us on our helpline at 0331 0331 091 or email at [email protected]

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, instantly inform to our delivery man or contact us at 0331 0331 091


To return your product, you should give your product to our delivery man who will be responsible for replacing it. Rs. 100 shipping charges will be applied in case you opt for exchange of product(s).

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Frequently Asked Questions (FAQs)

Customer care number of the Deliver It is?

The customer care number of the Deliver It is 0331 0331 091.

Is it possible Products without a purchase receipt?

Yes, you can return all items except perishable goods without purchase receipt.